1.Scalable Solution: The embroidery service is fully scalable and covers a range of knitwear items, including sweaters, cardigans, jumpers, and accessories. The service accommodates both stock items and bespoke styles produced in their factory.

 

2.Bespoke Sweater Embroidery:

*Customers can choose a style from the stock service.

*To customize, they need to email their design, logo, or motif along with Pantone colors and specify the preferred size and location for embroidery (e.g., left breast, left arm, bottom left, cuff, etc.).

*The company digitizes the provided design and runs a sample on a swatch for approval within 5 - 10 working days.

3.Revision and Approval Process:

 

*The service includes two revisions free of charge, allowing customers to refine their embroidery design to meet their preferences.

*Sampling is charged based on complexity, indicating that more intricate designs may incur additional costs.

This summary highlights a customer-centric approach, offering flexibility in customization, a transparent approval process with sample swatches, and the provision for revisions to ensure customer satisfaction in the final embroidered knitwear products.